About us Who we are Who we are We transform lives as the leading social justice charity across the island of Ireland. Operating since 1978, we believe another chance can change a life. Each year we speak up for and support more than 19,500 children, young people, individuals and families. We enable them to overcome their challenges, empower positive change and support family unity. We also support, house, and advise people who are: homeless or facing homelessness refugees the Traveller community living with an offending past living with the impact of suicide dealing with mental health dealing with drug and alcohol issues Our Vision A global leader in changing lives. Our Mission Transforming LivesTransforming Society Our ethos We are life-changingWe bring solutionsWe are forward-lookingWe deliver qualityWe are trustworthy We employ more than 500 compassionate, innovative, professional, and dedicated staff across the island of Ireland. Every day they are proud to demonstrate our staff values in their work. Our Values Leading We lead Extern with energy, passion and drive – empowering people to take the initiative and make decisions Ambitious We are actively ambitious and pioneering, expecting our people to follow through on their best ideas and make them happen Enterprising We take an innovative, entrepreneurial business approach, pursuing new creative ideas that make a huge impact on lives Working together We act as ‘One Extern’, working together and collaborating fully across all teams and regions for the benefit of our service users and commissioners Professional We reach beyond the highest professional standards, delivering excellence and treating each other and the people we support with dignity and respect Transforming Lives JESSICA’S STORY "Everyone at Extern is so positive and full of fun. Sometimes I think about where I would be now if I hadn’t worked with Extern" PETER'S STORY "Within weeks Extern Homes had offered me a two-year tenancy that I could actually afford, as well as the support I needed for getting integrated back into the local community." MOHAMMED'S STORY “On that day in 2013 I thought there was no future, but with the compassion, dedication and help of services like those I have received from Extern, I have a home and can see a future - home is where my family is."