As a charity we know it’s important for you to understand how your donations are used and that you feel secure when donating, that’s why we make these promises to you: 

  • We will always fundraise legally and follow best practise. 
  • We will abide by the Fundraising Regulator’s Fundraising Code of Practice 
  • We will keep your details safe and private; they will never be sold or shared. 
  • You will be able to change your communication preferences easily. 
  • We will be honest and clear on how donations are used and how they are helping end homelessness. 
  • You will never feel under pressure to give. 
  • We will always address and act on any concerns. 
  • We monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice. 
  • We will comply with the law as it applies to charities and fundraising.