1. Experiencing crisis
  2. Homelessness and Addictions 
  3. Extern Republic of Ireland
  4. Problem Gambling

Extern – Northern Ireland

Experiencing crisis

If you're in crisis and need to talk right now, there are many helplines staffed by trained people ready to listen. They won't judge you and could help you make sense of what you're feeling. · Lifeline – helpline 24/7 call 0808 808 8000. Deaf and hard of hearing Textphone users can call Lifeline on 18001 0808 808 8000.

  • Calls to Lifeline are free to people living in Northern Ireland who are calling from UK landlines and mobiles.
  • Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair.
  • No matter what your age or where you live in Northern Ireland, we are here for you 24/7.

Extern’s Belfast Crisis team

Extern Crisis helpline, tel: 0800 085 4808

Operating hours are:

  • Monday & Tuesday, 9am-5pm
  • Wednesday-Friday, 9am-9pm

Derry Crisis line

Tel: 028 7126 2300

  • Thursday, 8pm–Midnight
  • Friday, 6pm-3am
  • Saturday, 6pm-3am
  • Sunday, 4pm-6pm

If your life is at risk right now

If you feel like you might attempt suicide, or may have seriously harmed yourself, you need urgent medical help. Please:

· call 999 for an ambulance · go straight to A&E, if you can

Homelessness and Addictions (Northern Ireland)

Get help and advice from Extern if you’re homeless or about to lose your home. It is very important that you contact us as soon as possible if you fear you are at risk of becoming homeless as we may be able to prevent it from happening.

If you do become homeless, we'll assess your circumstances under the relevant legislation.

Homeless Support Team

Mon – Fri (9-5pm)

118-122 Royal Avenue,



Tel: 028 9033 0433

Email: [email protected]


Contact NIHE on 03448 920 908 if you are sleeping rough and have nowhere to stay.

Get advice as quickly as possible if you’re homeless or likely to be homeless. You can speak to an adviser at Housing Rights if you need to find out what your options are.

Extern - Republic of Ireland

General enquiries

Extern, 1st floor, Block 4

Monread Leisure and Commercial Centre,

Monread Avenue,

Naas, Co Kildare

W91 YWX3

Tel: Mon to Fri 9-5pm +353 (0)45 878720

Problem Gambling

If gambling is affecting your – or someone else’s – life, there are lots of specialist organisations that can help. Whether you’re looking for

confidential advice, treatment, help with money, or you’d just like to speak to someone, contact Extern in the number below to find the support that’s right for you below.

Extern Problem Gambling: Tel: +353 (0)89 241 540


3 McKinney Road,
Newtownabbey, BT36 4PE
Telephone: Mon to Fri 9-5pm
+44 (0)28 9084 0555


Extern, 1st floor, Block 4
Monread Leisure and Commercial Centre,
Monread Avenue,
Naas, Co Kildare
W91 YWX3
Tel: Mon to Fri 9-5pm

+353 (0)45 878720