NI Refugee Resettlement Service is a dedicated service for individuals and families forced to flee their homes and who have been granted refugee status and given leave to remain in the UK.

The team work intensively with refugees during the 28-day notice period given to move out of NASS accommodation and provide medium to long term specialist and practical support and advice to resettle in the community.

This ongoing intensive, comprehensive one-to-one support includes:

  • housing
  • benefits/financial and budgetary management
  • health
  • education
  • legal status
  • training and employment
  • family reunification
  • community integration.

The service aims to prevent homelessness and to maintain tenancies by directly supporting individuals who have housing issues and practical problems settling in the local community.

Extern’s Refugee Support Service works across the community and has existing networks with a range of other refugee support organisations. The team active participates in the Migrant Forum, Refugee and Asylum Forum and the Northern Ireland Asylum Stakeholder’s Forum.

NI Refugee Resettlement Service

Extern is one of three main delivery partners in the provision of this specialised resettlement support to individuals and families arriving under the UK Vulnerable Persons Relocation Scheme (VPRS).

Our staff work intensively with individuals and families from their point of arrival, and as they transition to their new home and resettle in their local communities, providing a holistic assessment of needs, practical support and link-up with statutory services.

This service is provided in partnership with Barnardo’s NI, Bryson Intercultural and the Red Cross.

Summary of Syrian Families Settled in Northern Ireland.

LOCATION: Northern Ireland 

SUPPORTING: Communities

HOW DO I ACCESS THIS SERVICE? Referrals to this service are made via the UK and Irish governments, who decide which families are to be resettled


Northern Ireland:
118-122 Royal Avenue
Tel: 028 9027 8424

Read Mohammed's Story

Read Amanda's Story