The Ballymena-based Step 2 service offers an outreach service supporting people impacted by substance misuse and their families.

In 2019/20, 783 people were intensively supported by the service, offering an outreach service for adults (18+) - and their families - who are impacted by patterns of problematic alcohol or drug addiction.

Individuals will be supported by our highly-trained and dedicated team to achieve agreed goals in relation to substance misuse, with the aim of reducing or abstaining from substances. In addition to this, we provide support to family members impacted by an individual’s substance use.

Extern are also committed to providing support and signposting in relation to other areas impacted by substance misuse.

This may also include:

  • physical
  • mental health
  • wellbeing
  • social functioning
  • criminal involvement

What kind of treatment is available?

Extended brief Interventions: these include 5 x 30 minute sessions with approaches including Guided Self Help; Motivational Enhancement therapy; Relapse Management therapy.

Therapeutic Intervention: sessions will last up to 50 minutes and use integrative approaches, including:

Family Support: An initial support/education session to signpost and provide solution focused support, followed up with 50 minutes of psychoeducation support. Number of sessions will be discussed on an individual basis with client and intervention worker.

The Step 2 Service has also become the lead partner in the Mid and East Antrim Drug & Alcohol Steering Group.

It is the first agency to be informed of all substance issues in the council area, and works alongside all agencies, emergency services, charities and the public sector around such related issues.

Are you drinking too much?

Many people don’t always know how much alcohol they drink and whether their drinking could have any impact on their health.

Our alcohol self-assessment can help you identify if the amount you drink could be putting your health at serious risk. 


LOCATION: Office based in Ballymena, outreach service delivered throughout the Northern Trust Area

SUPPORTING: Communities


Step 2 has an open referral process. An individual can refer themselves into the service or alternatively a friend or family member can refer on their behalf with their consent.


106 Bridge Street,
BT43 5EP
Tel: 028 2565 4012
Email: [email protected] 

Help bring hope to people who are vulnerable and isolated.

Please select a donation amount (required)
Set up a regular payment Donate