My family and I were referred to Extern because we had some issues with our day-to-day lives – things like establishing a good family routine, budgeting our money and getting the children to school on a regular basis.

The team supported us hugely through weekly sessions and activities with the kids. They helped me to become more organised and to work on my parenting skills.

They have been a great support emotionally too. My coping skills are much better, and I no longer feel in a dark place. I’m happier and I get out of the house more often. I always make sure my children don’t miss appointments and that they have everything they need.

With the help of Extern I have put so much time into improving my home and worked very hard in all aspects of my life. I can now make a phone call confidently and manage my own responsibilities whereas before I would have let other people do those things for me.

I am so proud of how far we have all come. We wouldn’t be where we are without Extern – they have been the best thing that has ever happened to my family.

Parent, Intensive Home Support Service, Dublin