Our Intensive Home Support Service is a home-based service, providing families with targeted support, including access to 24-hour phone support. The service focuses on strengthening family unity, sustaining young people at home and empowering the family to become autonomous with healthy positive relationships.

Staff provide intensive support, seven days a week, within a domestic setting, at times when families are in most need, for example if a parent is struggling with a night-time or morning routine for their children, or finding weekends a particular challenge.

Likewise, if a family is encountering difficulties in managing young people within the family unit due to

  • absconding
  • staying out late
  • getting into trouble with the Garda 
  • misbehaving at school or due to substance abuse

Staff can assist with finding strategies to handle the situation to achieve a constructive, positive outcome.

The programme works on a 12-month cycle, with one staff member assigned to work alongside the parents, while another works with the children. The first three months is an assessment period, whereby all parties can build a relationship, get a sense of the issues within the family and develop core relationships based on trust and openness.

The following three-to-six months is an intensive period, whereby the staff can focus on areas identified with the families themselves, ensuring that the interventions are collectively agreed and reviewed. The final three months then provide a step-down and service exit plan, which can include appraising the successes achieved by the family, but also identify strategies for any additional or unmet needs.

IHSS stems from the creation of the Creative Community Alternative, a new fund from Tusla, the Child & Family Agency.

LOCATION: Dublin South Central, Dublin City North, Ballymun, Kildare, East Coast (Wicklow)

SUPPORTING: Young People & Families

HOW DO I ACCESS THIS SERVICE? Referrals to this service are made via Tusla’s social work department


IHSS Dublin North
Alan Breathnach
LHO Dublin North, Slainte Centre,
Our Lady Immaculate School,
Email: [email protected] or [email protected]
Tel: 00353 (8) 6044 1639

IHSS (DSC) Dublin South Central
Sarah Healy/Lisa Doran
Cherry Orchard Avenue
Dublin 10
Tel: 00353 (1) 643 4563
Email: [email protected] or [email protected]  

IHSS Ballymun
David Bradford
Unit 1 Ballymun Industrial Estate,
Dublin 11
Tel: 00353 (1) 857 7002
Email: [email protected] or [email protected]

IHSS Kildare
Aoife Moloney
1st floor, Block 4, Monread Leisure and Commercial Centre,
Monread Avenue,
Naas, Co Kildare
Email: [email protected]
Tel: 00 353 (8) 6386 0686

IHSS East Coast (Wicklow)
Neil Keenan
1A Woodlands Office Park,
Southern Cross Road,
A98 F5W5
Email: [email protected]
Tel: 00353 (1) 276 3446