Me and my mam were not really getting on. We were arguing a lot, and it could be hard at times for both of us. One day, she told me some people were going to call to the house, and that they would be meeting me every week. That’s when I met Ann, my keyworker.

She has been very good to me and is easy to talk to. She makes me laugh when I’m not feeling good. I’m comfortable with her and she has made it easy to meet new people.

Working with Extern has given me ways of dealing with my emotions and my temper. It’s shown me how best to be around Mam and show her respect, so if I feel like I am getting angry I can take a breath and walk away until I calm down.

A teen listening music and looking at camera

It has also helped introduce me to new people, who are now my friends. I will try new things now, things that I would not have done in the past because I would have been too shy to do it.

One of the highlights for me was taking part in the Fun Cup football tournament as part of a team. Even though we didn’t win, it was still a fun day. Maybe next time we’ll do it!

"Since working with Extern, I feel a lot more confident, and I can talk to people a lot more easily now. I think this will help me in school and getting a job when I am older."

You will always feel comfortable with Extern, and be given the support that you need. You will never be made do things that you don’t want to do. Working with Extern helps build your confidence, and learn and see things that you probably would never have done otherwise.”

Carl, (16), Janus, Naas