Vision

Realising potential by valuing and supporting people who have complex needs.

Mission

Extern is a charity working with partners, providing high quality, innovative and community based services for people who have complex needs.

Values

• BEHAVING WITH INTEGRITY- our thinking and actions will be underpinned by honesty, trust, respect, accountability, transparency and professionalism.

• MAKING COMMITMENTS - we will do what we say we will do.

• RESPECTING DIVERSITY AND PROMOTING INCLUSION - regardless of individual differences perceived or otherwise.

• BUILDING RESILIENCY - we will enable people to recognise and develop their strengths.

• WORKING IN PARTNERSHIP - we will recognise that our contribution is strengthened when we develop positive working relationships with others.

• STRIVING FOR QUALITY - we will constantly monitor and share what we do to ensure continual improvement both internally and externally.

• CONTINUALLY LEARNING AND INNOVATING - we will reflect on our practice and that of others so that we continue to be flexible and creative in how we respond.